Payment Policy

We kindly request you to review our Payment Policy before placing your order. By shopping on KALKIFashion and completing your purchase, you acknowledge and agree to the terms outlined in the policy.
By placing an order through kalkifashion.com, our customer support, or at any of our stores, you acknowledge and agree to abide by the terms and conditions set forth by KALKI Fashion Pvt. Ltd. All payments are to be made in favor of KALKI Fashion Pvt. Ltd. Proceeding with a purchase indicates that you have read, understood, and accepted these terms.
Order Process
When you find a product you’d like to purchase, select your size and click on ‘Add to Cart’ to proceed.
Please note that some products may offer two different kinds of sizing options:
  • Standard Measurement
  • Custom Measurement or Specific Sizes
a) Standard Measurement
Based on the chest size you provide, the waist and hip measurements will be auto-calculated for alterations. If you choose the Standard Measurement option, the delivery timeline is shorter, and we will make every effort to dispatch your order by the estimated date mentioned on our website.
b) Custom Measurement or Specific Sizes
  • Choosing the Custom Measurement option or specific sizes may place your order under the Made-to-Order (MTO) category, which can extend the dispatch timeline to 30+ days.
  • The estimated delivery date will be confirmed once we have received your measurement details and after successful placement of the order.
  • Custom sizing ensures a more tailored and precise fit for your chosen product.
  • Kindly specify whether your provided measurements are for a Regular Fit or a Comfort Fit to help us tailor it accordingly.
  • Please note, additional charges may apply for custom measurements or specific sizes.

1. Regular Fit - Garments will be tailored exactly as per provided measurements. 2. Comfort Fit - Garments will be tailored with +2 inch or +5 cm loosening (whichever unit is selected).

For women, usually the sizes US 0, US 2, and US 14 onwards may fall under the MTO category.
For men, usually the size 36 and then size 44 onwards may fall under the MTO category.
However, the above size list for MTO is not exclusive, and based on the stock availability, some other sizes might also be available under the MTO category.
Reviewing Your Shopping Cart
To view the items in your cart, click on the ‘Shopping Cart’ icon located at the top right of the page. To remove an item, click the ‘Bin’ icon or select ‘Remove’ below the product’s total price.
Proceeding to Checkout
Click on ‘Proceed to Checkout’ to finalize your order. Please ensure you provide a valid email address, as we will send you an order confirmation and updates there.
Payment Options (on website / app)
Online Payment
Pay securely via Razorpay using Visa, MasterCard, RuPay, Net Banking, Wallets, BHIM UPI, Google Pay, Paytm, PhonePe, and many other supported methods.
Cash on Delivery (COD)
Available for selected locations/pin codes within India, for orders up to ₹18,000. COD orders will be processed in standard measurements as per the size chart. Customisation is not available for COD purchases.
If unable to pay using the above-mentioned options, you may wire transfer to our company’s bank account after contacting a sales representative.
Bank Details
Account Name: KALKI FASHION PRIVATE LIMITED
Bank: KOTAK MAHINDRA BANK
Account Number: 9949675911
IFSC Code: KKBK0000957
Bank Address: Ground and Mezzanine Floor, Botawala Chambers, 2, Mumbai - 400001, Maharashtra, India
Shipping and Delivery
  • Within India: Shipping is free on all orders, with no minimum order value. Cash on Delivery (COD) is available for selected locations/pin codes within India for order values up to ₹18,000.
  • US Orders: $19.95 shipping fee for orders below $200 USD. Free shipping above $200 USD.
  • International Orders (Other than US): Charges vary by country. See our shipping page for details.
Customs & Import Duties
Custom taxes, and import duties are determined by a country’s regulations and are not included in our prices. These must be paid directly by the buyer.
Order Cancellation
Orders can be cancelled within 24 hours of placement. Beyond this, cancellations are at KALKI Fashion’s discretion. Approved cancellations after 24 hours will be refunded as store credit or coupon code.
Contact: info@kalkifashion.com | Call: +91 (22) 4890 0416
Note: Orders placed during our Annual Sale are not eligible for cancellation.
Annual Sale
Products ordered during our Annual Sale cannot be cancelled. Discount codes are not applicable during this period.
Customized Products/Orders
We offer customization for colour and size, subject to fabric availability. Customized products cannot be returned or exchanged, except for manufacturing defects.
FaceTime / Skype Orders
Orders placed via FaceTime or Skype cannot be cancelled. Returns or refunds are only accepted for manufacturing defects. Accessories purchased this way are non-returnable.
Fabric, Embroidery, Fit & Finish Quality
We take pride in delivering high-quality products. Note: images on our site are captured under studio lighting, which may cause slight color variations.
Order Delay / Cancellations Due to Delay
In rare cases, production issues may cause delays. We will contact you for approval. Discrepancies in measurements may also delay processing. Once garment construction begins, the order cannot be cancelled.
Refunds
During peak periods (Sales/Festivals), processing returns may be delayed. Sale products are not eligible for refunds. Refunds will never exceed the product value.
Privacy Policy for California Residents
This Privacy Notice applies solely to California residents and complies with the California Consumer Privacy Act (CCPA). Terms defined in the CCPA have the same meaning here.
Our Services & Data Collection:
At KALKI Fashion, we are committed to providing the best quality service. Customers can explore a wide range of collections including bridal lehengas, wedding and party sarees, salwar suits, designer gowns, kurtis, casual ethnic wear, and fusion styles with a contemporary touch—available through our website and app (desktop, mobile, tablet) and social media platforms. To enhance your shopping experience, we analyze user activity on our website to better understand preferences and showcase products accordingly. In doing so, KALKI Fashion may collect personal information that can be directly or indirectly linked to you or your device, in compliance with applicable laws.
Information We Collect:
  • Website Visitor Information: To log in, customers are required to provide details such as name and email address, or they may sign up using Facebook or Google. We may also collect certain personal information from your computer, mobile, or tablet device when you visit our website.
  • End User Information: During the billing process, we collect essential details such as your name, contact number, email address, country, state, city, zip code, shipping/billing address, and payment information to complete your order securely.
Personal Information:
We use the information you provide to serve the purpose for which it was shared.
For example:
If you share your details to request a quote or ask about our products, we use it to respond to your inquiry.
If you provide information to make a purchase, we use it to process payments and arrange delivery.
We may also securely store your details to help with future orders or to process returns smoothly.
We may also securely store your details to personalize your KALKI Fashion Service experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our KALKI Fashion Service, third-party sites (partners, affiliates), and via email or text message (with your consent, where required by law).
Razorpay Software Private Limited,
Toll-free number: 1800 572 6676